Stedi

“"Browser agents alone weren’t enough," says Ayo Omojola, co-founder of Substrate. "We wanted to use the best tools for the job. Not every claim status requires someone to log into a portal."”

“Every payer we move to Stedi is one less workflow for our team to manage. That's time we can now give back to our clinicians and patients," says Laura.”

“Stedi handled EFT enrollment for our most difficult payers. Once those payments started flowing through Stedi Treasury, I knew we were moving the rest of our payers over," says Laura.”

“Before, we didn't have a reliable way to make sure the payments referenced in an ERA were actually sent to us and deposited," says Laura. "With Stedi Treasury, we're getting the visibility to make sure promised funds actually make it to the bank.”

“EFT enrollment used to mean a new portal, a new login, a new form, and a new set of instructions for every payer," says Laura. "Now, we just submit an enrollment request. Stedi's team takes it from there.”

“Stedi has been absolutely amazing to work with. I've worked in medical billing for 10+ years, and more clearinghouses than I can count. The ease of use for Stedi is unmatched. Support is entirely online, but very responsive and quick to resolve issues.”

“Stedi's 835 ERA transaction enhancements have been a game-changer for our workflow. It's made our payment processing smoother and more efficient – especially as we scale up.”

“The speed at which we got up and running in production was remarkable... Stedi has proven to be an invaluable partner in our mission to deliver an exceptional EHR platform.”

“Stedi's API was easy to work with. I had new features up and running in a weekend.”

“We used Stedi to automate our eligibility workflow. What used to take 13 people two days now takes 15 minutes.”

“There was no ‘vendor speak’ from the start – we had clear, honest conversations about how to solve our problem. The engineering roadmap was clearly articulated in weeks instead of years.”

“Stedi is engineering-focused in the best way, leading to solid products and exceptional documentation. It truly feels like working with a software company that specializes in healthcare, rather than the other way around.”

“We started submitting claims within hours of our first call, and the team consistently answers questions in minutes. I can’t recommend Stedi enough.”

“Stedi's team was competent, professional, and patient. I was very pleased with the support response times. Stedi is one of the best vendors I have worked with.”

“Switching to Stedi took less than a morning.”

“Stedi is exactly what “tech forward” in healthcare should look like.”

“Stedi delivers the highest quality support and a headache-free implementation process. When we tell customers we partner with Stedi, the eligibility subject-matter expert in the room always perks up.”

“Integration with the Stedi SDK was a cinch. The documentation is very intuitive, and we were set up running eligibility checks within an afternoon. We're able to get new patients' insurance verified in seconds, replacing a manual process that used to be a bottleneck for our internal teams.”

“By putting Stedi's eligibility tool in place, we're catching insurance coverage issues before appointments happen. That upfront visibility has meaningfully reduced customer billing complaints and improved both revenue capture and patient satisfaction.”

“If you need an API-driven clearinghouse with fantastic customer support so you can submit claims faster, Stedi is the one you should go with.”

“The documentation is also fantastic,” he noted. “It’s detailed enough that I can usually do a first pass of most troubleshooting before involving our engineers. It’s been great for helping us deliver features faster.”

“The team goes above and beyond to answer questions—not just about the APIs but also about the claims process in general. After just a few hours, the Stedi team provides well-researched answers about complex topics that save us a lot of time. They have a knack for getting to the root cause.”

“Stedi is exactly what we were looking for,” says George Uehling, Senior Product Manager. “We can integrate with one set of JSON-based APIs and get all of the functionality we need. We also appreciated Stedi’s approach to the payer network, specifically the reliability that comes from redundant payer connections. The UI also has great search capabilities, and you can easily see which payers require enrollments.”

“The thing I like most about Stedi is that claims processing is now solved, allowing us to put 100% of our time and energy toward building our core use cases,” says Craig. “In the future, we plan to use Stedi to build more features related to eligibility, and we’re really happy to have a solution that can grow with us as we continue expanding our footprint.”

“We submitted claims three days after signing, and the support is excellent in quality and timeliness of response. For example, Stedi's team regularly resolves our engineers’ issues within minutes. This used to take months or just never happen at all with our previous vendor.”