SupportNinja
Business Consulting and Services
SupportNinja provides outsourced customer support, technical support, content moderation, data processing, finance & accounting, and AI-enabled CX solutions for customer-obsessed companies.
Hiring now
Is SupportNinja hiring?
Yes. As of November 4, 2026, SupportNinja has 24 open roles on Metaintro. 21 were posted in the last 30 days.
Open roles
Newest first. Pay shown when the posting lists it.
- Technical Support Representative II (SaaS)Customer SupportQuezon City, Metro Manila, Philippines · RemoteQuezon City, Metro Manila, PhilippinesRemote—2d ago
- Billing Analyst L2 (Project Based)FinanceSultan Kudarat, Philippines · RemoteSultan Kudarat, PhilippinesRemote—6d ago
- Technical Support RepresentativeCustomer SupportColombia · Remote · COP 3.5M/moColombiaRemoteCOP 3.5M/mo7d ago
- Data ProcessorOperations ManagementSultan Kudarat, Philippines · RemoteSultan Kudarat, PhilippinesRemote—10d ago
- Logistics CoordinatorTransportation and LogisticsSultan Kudarat, Philippines · RemoteSultan Kudarat, PhilippinesRemote—16d ago
- Customer Onboarding & Training CoordinatorCustomer SupportSultan Kudarat, Philippines · RemoteSultan Kudarat, PhilippinesRemote—20d ago
- Customer Service Representative II (Seasonal)Customer SupportTexas, United States · Remote · $16/hrTexas, United StatesRemote$16/hr20d ago
- Technical Support Rep L3 (SaaS, API, HTML, CSS and Javascript)Customer SupportQuezon City, Metro Manila, PhilippinesQuezon City, Metro Manila, Philippines——22d ago
Hiring pattern
How fast SupportNinja is adding roles, and how they're set up.
New roles each monthRoles first posted in the month
How roles are set upShare of open roles
Customers
All 11 companies SupportNinja names as customers.
Customers hiring now2
- Flexport188 open roles
- Happy Socks2 open roles
Case studies1
Other customers8
- SymmetryRx
- RedWeek
- CloudTask
- Product Madness
- TurboPass
- Red Week
- Vidyard
- Bill & Melinda Gates Foundation
What their customers say
Quotes from people at SupportNinja's customers.
“SupportNinja has really been flexible with us as we’re growing the business, and have been really responsive and accommodating. They’ve been integral to helping our business grow.”
“I love the communication that we have with management, especially when we need to address something. It gets handled really quickly! Beyond this, I get great support, they're reliable and they get the job done.”
“Our partnership with SupportNinja has helped meet client demands we couldn’t handle internally. They have also given us great referrals with a much shorter sales cycle than we typically see.”
“SupportNinja is really responsive and flexible based on our needs. But what we’re really, really happy about is the Ninjas and their commitment to the brand. They’re like an extension of our team!”
“We’ve never been more satisfied with a partner. The team you’ve provided has been outstanding. Everything just works so well that I’d be upset if anything changed.”
AI launches and partners
What SupportNinja has launched and who it works with on AI.
- OperationsConfigure AISupportNinja configures AI to reflect your voice and simulates real-world interactions to ensure consistency, accuracy, and empathy from the start.
- LaunchAI IntegrationsSupportNinja applies AI where it reduces friction, improves efficiency, and surfaces insights that strengthen your organization.
- LaunchAI Data Enablement ServicesSupportNinja provides services that support AI across training, validation, optimization, and ongoing quality control.
Skills they ask for
Most frequent across open postings.
Most requested skills
- Communication
- CRM
- Troubleshooting
- Customer service
- CRM systems
- Technical support
- Zendesk
- Problem-solving
- Problem solving
- Analytical skills
- Forecasting
- Process improvement
Tech stack
- Libraries
- jQuery
- Swiper
- GSAP
- CDN
- Amazon CloudFront
- cdnjs
- unpkg
- Cloudflare
- Analytics
- Google Analytics 4
- Google Tag Manager
- Security
- Cookiebot
- Marketing
- HubSpot
- CMS
- HubSpot CMS
Company facts
- Headquarters
- Austin, US
- Founded
- 2015
- Industry
- Business Consulting and Services
- Sector (NAICS)
- Administrative and Support and Waste Management and Remediation Services
- Peer
- Accenture
- Website
- supportninja.com
- Careers
- supportninja.com/careers
Roles by location
Where SupportNinja is hiring. Pick a city to see its roles.
Similar companies
Companies in the same industry as SupportNinja that are hiring now.
Questions about SupportNinja
- Is SupportNinja hiring?
- Yes. As of November 4, 2026, SupportNinja has 24 open roles on Metaintro. 21 were posted in the last 30 days. The most are in Customer Support (11), Finance (3), and Sales (3).
- Where is SupportNinja hiring?
- SupportNinja is hiring in Sultan Kudarat, Philippines, Quezon City, Texas, United States, Angeles, Colombia, and Ireland, with the most open roles in Sultan Kudarat, Philippines.
- Does SupportNinja offer remote or hybrid work?
- 14% of open roles are hybrid and 72% are remote.
- Who are SupportNinja's customers?
- SupportNinja names 11 customers, including Flexport, Happy Socks, Kiva, SymmetryRx, and RedWeek.
- What skills does SupportNinja look for?
- Its open roles most often ask for Communication, CRM, Troubleshooting, Customer service, and CRM systems.