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“It only took 20 minutes to train our clinical users when we went live,”

“We looked at multiple solutions and asked other centers what they were using. SIS Complete was the most recommended system hands down.”

“The management summary report in SIS is a great tool for centers to monitor and stay on top of their performance,”

“We recognized it was time to move to an electronic health record (EHR) and hoped that implementing SIS Complete would lead to additional efficiencies and improvements as an ophthalmology-only center,”

“Investing in your staff and software is one of the simplest ways to improve performance,”

“Even though our doctors were initially resistant to doing their operative notes electronically, they immediately liked it once they realized how easy it was,”

“We had four per diem workers on our pre-admissions team which was way more than we needed. Between the changes we made in SIS and the guidance of VMG, we got that down to one full-time employee and one cross-trained employee from another department,”

“Cleaning up our inventory enabled us to use case costing in SIS Complete to manage our supply costs. We discovered one of our surgeons was costing us $800 per case because he was overusing supplies. We put a stop to that immediately,”

“We've been wanting to do meaningful post-op follow-ups for years but didn’t have the tools before. Now, not only are we engaging patients beyond 24 hours, but we're also identifying trends like post-op constipation that are guiding new patient education efforts. It’s good PR for our center and shows patients we care.”

“Setup was genuinely easy. I wouldn't even call it a heavy lift. What I love is that it fits right into the trackers our staff already use, so there's no additional training required. This is going to be a great addition for the market, and we're already planning to bring it to our other centers.”

“Long-Term Patient Outcomes has significantly simplified patient follow-up and outcomes monitoring for our team. The biggest win is keeping everything in one place. We used to bounce between two systems and a spreadsheet just to track follow-up; now it's all in SIS Complete, right where our documentation already lives.”

“SIS Charts is set up exactly how we intake and discharge our patients. It goes in a step-by-step order, so you really don’t even have to think about what your next step is. SIS Charts is easy, it’s fast, and it makes it very easy to retrieve information as well as put information into the computer.”

“The staff absolutely loves the SIS Charts clinical documentation system,”

“It’s set up exactly how we intake and discharge our patients. It goes in a step-by-step order, so you really don’t even have to think about what your next [documentation] step is. SIS Charts is easy, it’s fast, and it makes it very easy to retrieve information as well as put information into the computer.”

“As a manager, I’m very confident that I could show somebody – even with no computer knowledge – how to work the system and be up and running in one day.”

“The way we have SIS Charts set up, it is specific to what the nurse is doing at that moment, which makes it easy for them to chart,”

“SIS Charts helped us saved thousands of dollars by avoiding upfront capital expenditures for new servers and eliminating the need to hire specialized IT setup staff. We simply deployed workstations throughout our center, allowing our staff to adopt the new system immediately.”

“We’re using a third-party billing service,” Cooper said. “Thanks to SIS Office, we’re able to coordinate more effectively with this service and provide it with the documentation necessary to send out timely patient statements.”

“To deliver an exceptional patient experience and be competitive with other surgical facilities, we decided to use electronic health records. Going with a cloud solution makes implementation easier and more affordable. This is the way of the future.”

“We have developed a very strong relationship with SIS. Their team members are easily accessible and always working to improve our experience with the solution.”

“Using SIS Link has been very easy from our ASC’s perspective and the perspective of our physician offices,” said Cooper. “The flow of the offices scheduling their procedures into the ASC through SIS Link has been a great feature. We thought we would need to put more man hours and work into explaining SIS Link and getting the process to work well with the offices. That has definitely not been the case.”

“They appreciate the convenience of completing the questionnaire on their own time. The use of SIS Exchange also makes the experience at our center much more efficient, helps us conserve valuable nurses’ time, and gets patients in and out faster.”

“Our staff always know the real-time status of our patients, which helps keep staff ready and prepared to keep patients moving from one department to the next,” Cooper said. “The boards also provide a great communication tool for our front-desk staff. When family members ask for updates on their loved ones, our staff can provide current information. This has allowed patient’s families to feel very comfortable with how the experience is going.”

“We’ve had a lot of surveys coming back from patients stating how impressed they are with how quickly they come into the ASC, are seen by our staff, have their procedure completed, and are on their way home. Patients say that their experience here is faster and smoother than what they’ve experienced in other settings.”

“SIS support is outstanding. When we encounter a challenge or have a process question, the SIS team responds quickly and thoughtfully. I have yet to leave a conversation with support without getting an answer or resolution.”