Symplicity

“We've received some really great feedback from employers around how seamless and streamlined the process is now,”

“It's definitely added a lot of efficiencies to a lot of processes that were very manual before.”

“It's very easy in the work integrated learning world to get trapped in paperwork and administrative work. With this system, particularly with the automation of messages, with the reporting feature, allowing to have everything in one single space for all of the programs within the faculty, it opens up opportunities for them to actually connect with the employer and build deeper relationships that they didn't have time for prior to implementation.”

“We've definitely heard from students that this is a lot more structured, and it allows them to monitor their experience in one place. Previously we were asking them to jump between multiple systems, and now they find their opportunities, submit their experiences, and get their evaluations all in the CSM. Having everything in one single place has been one of the highlights for our students.”

““It’s been really nice to actually build it from where we were to where we are now.””

““We finally got to a point where we’re stable and where we can functionally use the system repeatedly and have everything work out,” Wetzel says.”

““We’re using the true functionality of Advocate to actually make our lives a bit easier,” he says. “I spoke to this person last Thursday, and now I can record the note I had with him. It helps us see a little bit of everything that’s going on with all of the cases.””

““We do continuous improvement,” Wetzel says. “If something’s not quite working out, we change it.””

““There were times where I felt a bit lost, but when I started working with Jake, things started to make a lot more sense,” he explains.”

““We were given the system and nobody had ever set it up,” says Wetzel, Student Accountability and Conflict Resolution Specialist at UNM. “Until we met in person with Jake about two years ago, we had never set up a lot of the meeting functions, a lot of the functionality.””

“What we're saving on manual entry cost significantly exceeds the difference in the product,”

“Get feedback from your students and the faculty you work with,”

“It's taking time out of the procedural parts and gives more time for the substantive parts,”

“That's a really cool success story for that group,”

“They don't have to put a student in an uncomfortable position, because they can see,”

“It's great to see that cognitive effort reserved for the test, not the process of scheduling it.”

“They are all like, that's it? That's all I have to do?”

“Gina was really supportive of us even starting before IT,”

“You get recordings of all the sessions, so it's really helpful when you need to go back,”

“During the implementation planning with Katie, there was a lot of investment in the messaging, templates, and system messages. Every minute we spent on that has paid off tremendously, automating the testing notifications, follow ups, accommodation letters has replaced hours of manual effort with increased accuracy... That feels like a big investment in the moment, but is so valuable in implementation.”

“Katie was really flexible and open to showing us additional modules as long as we were doing the homework and the train-backs,”

“If students are requesting for spring in December, it's fine, because it's all living in the same place,”

“The number one thing that drew me to it is the student and faculty facing side, the dashboard that students and faculty have,”

“Advocate is pretty user friendly, and I liked a lot of the templates and automated messaging,”

““We used to get calls from the Vice Chancellor at the last minute, with a meeting in Canberra, asking us for data on a Friday afternoon,” Toro Velez recalls. “Now we are at a point where we can respond quickly.””