Townsend Energy

“It must be an exceptional company with the kind leaders and it shows through the dedication, commitment and happiness that all your employees share.”

“You are all an exceptional group - from the office to the prep area to the delivery. You are all an amazing kind group!”

“If you are looking for the propane service look no further. Any time I need something they came through.”

“From the time Townsend had Chris reach out to us- his communication and service was top notch.”

“He didn’t rush through anything and answered every single question that I had (there were lots of them lol)”

“She was incredibly professional, helpful, and even offered me a better plan for my budget!”

“Easy to contact by phone - by a human!, and then a timely call back to schedule a tech who arrived promptly, spent considerable time handling our boiler issue, was courteous, respectful of property, and a pleasure to deal with.”

“Helped create a customized plan that was best for my family and took the time to explain it all!”

“I just want to take a moment to thank each and every one of you from the bottom of my heart.”

“He also identified a pair of components likely to fail soon, and I can call to schedule their replacement after the cold snap passes.”

“What I want to say is ...Thanks each and every one of you. That is why it works - you all work together. For all you do each and every day. it makes a difference you are all very special and you are all appreciated very much. Cassandra and Stephanie did a really nice gesture for me. I want to acknowledge your kindness and gift was truly appreciated. I thank you for your time, extra efforts and kindness. Thank you, Thank you, 100 times Thank you.”

“Thank you all for always answering my questions. Thank you for always assisting my needs. Thank you for always being there for your customers in such a pleasant way....All the time! Even when you may not have been in the mood.”

“I remember when I met most of you in the office. You are all the sweetest, you are all the nicest, you are all the kindest! You all give your heart to Townsend. It must be an exceptional company with the kind leaders and it shows through the dedication, commitment and happiness that all your employees share. They are in it for the good of the company and also the good of the customer. That's special!”

“Thank you for always being there for your customers in such a pleasant way....All the time!”

“Thank you for always assisting my needs.”

“Thank you all for always answering my questions.”

“Extremely quick to call back and send someone out. Air conditioning was not working and leaking water from ceiling above”

“Super nice folks and after a quick and easy call, we found a solution that works for my budget.”

“Extremely thorough and professional. Everything was explained in detail in easily understandable terms.”

“Townsend Energy replaced my 60 year old furnace in my 250 year old house. My tech, Stephen Wood and his crew were amazing!”

“Brian went way out of his day to make sure we had heat by the time he left ! It was absolutely amazing the work he did in a short period of time!”

“As a long time customer of Townsend, John made me feel like I was very important and a good customer to Townsend.”

“She was pleasant on the phone and I felt she really cared about what I needed to get done. She truly has the Customer Service spirit in her manner.”

“It's rare to get such thoughtful responses from vendors. Jonathan exemplifies their excellent customer support.”

“It is refreshing to know that there are still people and businesses that are capable, honest and trustworthy!”