TrueDialog

“Texting is a much more efficient and effective way to communicate, and now we have a single system to manage student data and student communications.”

“I am surprised at how many more text messages we get responses on and how much more interaction we have with students.”

“Everyone loves TrueDialog’s robust features and seamless integration with our CRM.”

““By making the experience quick and convenient with texting, we are seeing more engagement from students, which is helping us build better relationships with them,””

““When we look at this year’s campaign, we saw a return on ad spend related to text messaging of 1,200%,” reports Hafemeyer. “Beyond the actual return on ad spend, we saw better conversion rates for text messaging than we did even for email. So email averaged 0.03% total transaction conversion, whereas the text messaging was 0.16%, which is 433% higher.””

““TrueDialog provides excellent software and support. Best of all, they’re directly integrated with the carriers and our marketing automation platform.””

““We knew that it was fairly easy to get people on board. It was very straightforward. We had it up and running, with our people comfortably texting, within a week.””

““Our students can reach out to success advisors in a natural and quick way,” explains Brown. “They’re getting appointments via text messages, and the whole process has been streamlined.””

““We were excited to be a beta customer of TrueDelivery ® , seeing an 85% reduction in messages being falsely blocked as spam by the carriers,” says Loyer. “This tool improved our campaign success metrics, ensuring our messages made it to their intended recipients, which dramatically increased our sales. Given that text is our most effective and efficient marketing channel, TrueDelivery ® is such a powerful tool and has been a game changer for the success of our business.””

““I’m able to change up the messages and test it again, and through the process of elimination, I’ve been able to tweak my messages,” says Mary Loyer, senior sales director at Brazilian Professionals. “It’s helped me simplify them. I get really excited when it says only 8% are predicted to be blocked. And I’m getting more sales because of it. In fact, I’m the company’s top rep globally, and it’s because of being able to text my 10,000 prospects and clients easily and effectively. Overall, TrueDelivery ® and TrueDialog have made my life easier.””

“At HumanGood, we’re committed to caring, compassion, and empathy, and TrueDialog has enabled us to empathize and connect more easily with the families we serve so they can find the right community.”

“This allows our salespeople to focus on their role as counselors, and to spend their time and energy getting to know families and understanding their needs,” Joe says. “At HumanGood, we’re committed to caring, compassion, and empathy, and TrueDialog has enabled us to empathize and connect more easily with the families we serve so they can find the right community.”

“TrueDialog allows us to meet families where they need to be met,” Joe says. “It’s helped us help families who are in particularly difficult circumstances.”

““Since we partnered with TrueDialog, who helped us get the short code, we’ve had 100% delivery and no shutdowns, which is a big thing to do. Our customers have told us that our SMS deliverability is one of the reasons they chose us. TrueDialog is more than a vendor — they are a true partner in our success.””

““I just want to extend a thank you to TrueDialog for helping us to grow so easily and rapidly with something as important as SMS.””

““Of all the services that we use, TrueDialog scaled the quietest,” Jason says. “As we grew, it just kept working. And if someone noticed we were buying credits excessively, they’d reach out to let us know how we could upgrade our plan to take advantage of volume discounts and be more cost-effective. To have a partner that’s also looking out for your company’s financial feasibility, in addition to service reliability, is incredible.””

““Establishing a short code identity fosters our ongoing communication with our current and also our former customers,” explains Reamer. “TrueDialog allows us to deliver content-rich messages, including MMS. And even emojis, which are becoming so popular these days. The platform helps us maintain full deliverability and engage in direct two-way communications with our customers.””

““The integration process with TrueDialog has been seamless. Their vast API library is intuitive—we had no issue translating the needed services. And when our dev team has questions, they’ve worked well with the support team at TrueDialog. It’s really been a top-notch partnership.””

““Even the clients who are texting 20,000 a month never blink because they’re getting so much value with the texting.””