TrueLoyal

“We have a community where we can talk to people all the time, and we want them to spread their love for ARM & HAMMER™ Cat Litter. We can actually disrupt the environment and disrupt our competitors. We have these loyalists that we want to get the message out, to speak on our behalf, and in a more organic way than a brand trying to be the voice. We let our consumers do that for us.”

“Patient, kind and quick! TrueLoyal's support team is world class. I can only image how much of a pain it was helping me to understand errors and getting me on track to correcting their problem.”

“We achieved a 77% increase in customer retention. The results were amazing!”

“Within just three months of launching the loyalty rewards program, we witnessed an impressive 30.75% increase in customer retention which increased our repeat purchase revenue by 31.44%. We are incredibly happy with the results! The loyalty email campaigns worked wonders and we are eager to explore other opportunities to engage our customers further.”

“We have seen a 48% increase in revenue compared to last year and this is directly attributable to the TrueLoyal reward program. This is phenomenal!”

“We were extremely delighted in the way TrueLoyal worked with us to identify pain points in customer retention and helped structure an optimized rewards program to keep customers coming back. Not only has our customer retention increased, TrueLoyal provoked all sorts of customer engagement.”

“TrueLoyal offers an easy-to-use platform and great customer service, all at a competitive price. They made our onboarding process easy even on a tight schedule. We have an account lead and frequent touch bases to make sure we are able to set strategy and reach our goals.”

“We partnered with TrueLoyal to build out our customer loyalty program for our ecommerce platform, and so far it has been nothing but a great experience. We’ve only seen the tip of the iceberg for what TrueLoyal can do so far, and I have full confidence that it will boost our customer relationships and sales in a myriad ways.”

“We intuitively know that loyalty reward programs help increase repeat sales. The A/B testing helped quantify the impact.”

“We wanted to unlock the true potential of our growing customer base. Our first goal was to deliver a seamless customer experience, and we love the strategic consultation offered by TrueLoyal throughout this journey.”

“TrueLoyal identified potential areas to boost the revenues and suggested strategies to achieve it. I loved their methodical approach to achieve our business objectives.”

“Great service with extremely professional customer support. Very happy with the response time from these guys! Would recommend giving them a try.”

“TrueLoyal's data sciences team helped me to optimize the structure of our program. Within just three months after the launch, we witnessed an impressive 26.72% improvement in customer retention and a 23.39% increase in repeat purchase revenue.”

“The results from the rewards program are encouraging; in just 6 months after launching the rewards program our customer retention rate has increased by 14X.”

“We were able to capitalize on the holiday season wave with TrueLoyal's loyalty platform. Not only can TrueLoyal help reap benefits, but also sustain such growth. Our repeat purchase revenue increased by 12.45% over and above our holiday season high.”

“The structure which TrueLoyal proposed was backed by sound data analysis. I was amazed to see the insights we got. Our customers are now engaged better with our brand. I am more than satisfied with the program.”

“The loyalty program helped us create stronger customer engagement and we have seen the average order value increase by 25.29%”

“The Hero Skin Squad is actively sharing their positive experiences with our products, participating in product development, and helping us spread the word about our new launches. Hero Cosmetics has increased Conversions by +21% in 100 Days with Sampling and Reviews”

“The Simple Solutions community has become a resource across our entire marketing department, as it helps us solve a variety of our business challenges. Led to +16% Increase in Consumption, +8%x Increase in Net Promoter Score, and 52K+x Pieces of User-Generated Content.”