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Typewise

Telephone Call Centers

Learn the mission, team and technology behind Typewise AI. Discover how we build privacy-first, future-proof customer service solutions.

Is Typewise hiring?

As of October 31, 2026, Typewise has no open roles in the job sources Metaintro tracks.

Customers

All 30 companies Typewise names as customers.

Customers hiring now7

Case studies6

  • Planzer
  • Stef
  • Brack.ch
  • Vtours
  • Lehner
  • HealGreen

Other customers17

  • DPD (Schweiz) AG
  • Dialog World
  • wincasa
  • Polaris
  • kelag
  • mainova
  • TUI Cruises
  • galaxus
  • AWS Activate
  • Nvidia Cloud Validated
  • DialogWorld Typewise
  • Wincasa Typewise
  • Galaxus Typewise
  • IVECO Typewise
  • POLARIS Typewise's
  • DPD Typewise
  • Abolta

What their customers say

Quotes from people at Typewise's customers.

“Connecting our systems directly with Typewise was a game-changer, and Nova made the onboarding incredibly fast.”

Hendrik Knopp · CEO

“Every request now comes together in one place, and our people stay involved where experience and approval are decisive.”

Jacqueline Schaller · Head of Customer Service

“Changing the AI instructions directly changes how the AI Agents behave, and that is an enormous advantage.”

Heike Hocks · Head of Service Team

““Quality improvement and efficiency through Typewise. Very easy to integrate. Short instructions for users. SPOC for Customer Success Good grammar and spell checking.”

Jürg H.

““Easy to integrate with great benefits and experience””

Marco · DPD (Schweiz) AG
Show 16 more quotes

“"Wonderful time saver built by collaborative Team. It supports our clerk on their daily writing activities. The time saving is measurable and the impact our time to market significant."”

Philipp M.

“Consistency amongst the users with Snippets, time-saving efficiency gains, and customer support is amazing, and it was a smooth integration.”

Dawn M.

“"Typewise is a really useful AI plugin which helps customer service agents work easier"”

Enrico M.

““Simple integration as a browser extension””

Daniel

“"Predictions and corrections are brilliant. Work is made much easier in everyday life."”

Stefan Ljubisavljevic · Subject Matter Manager Written · DPD

““Typewise led to an average time saving of 20 to 30% in customer service. The integration went smoothly and acceptance was high as the AI was trained with historical customer communications.””

Joshua Martic · Innovation Projects Specialist · DPD

“Typewise helps break down language barriers with seamless translation,while reducing repetitive typing, giving me more time to focus on solving customer issues efficiently.”

Customer service representative · IVECO

“We are having great success with it. However, these inquiries are significantly more complex than those in the online shop—our human consulting team is essential for handling them. The bot alone could not provide sufficient answers.”

Brack.ch

“The AI program has fundamentally changed the way we handle customer queries.””

Joanna O’Hanlon · Customer Service Representative · Brack.ch

““We save time, while providing personalized customer service.””

Shantal Heiniger · Deputy Head of Customer Service and Innovation Project Leader at · Planzer

““This tool significantly improves the quality and understandability of communication.””

Guido Messere · Director Service Center · Vtours

““In Typewise we found exactly the platform we needed to develop our customer experience AI-first. Every request now comes together in one place, AI agents deliver fast, context-aware answers, and our people stay involved wherever experience and approval matter. That lets us give our customers a faster, more consistent and more personal service experience.””

Jacqueline Schaller · Head of Customer Service · Lehner

““The ability to connect our existing systems and databases directly with Typewise was a game-changer. Nova, the AI Operator, made the onboarding incredibly fast, allowing us to go live in days.””

Hendrik Knopp · CEO · HealGreen

““Once you offer WhatsApp as a channel, clients naturally expect more than just inbound messaging. They want a seamless experience. We needed a platform that could orchestrate all our channels intelligently.””

Hendrik Knopp · CEO · HealGreen

““The test runs built into the Typewise Test Suite are especially valuable. They save time when creating and improving AI agents and give you insight into how the AI fundamentally behaves.””

Daniel Braun · Project Manager, Beurer Service Team · Beurer

““The Typewise AI Platform stands out for how quickly you can create AI agents and see the results immediately. Changing the AI instructions directly changes how the AI agents behave, and that is an enormous advantage.””

Heike Hocks · Head of Service Team · Beurer

AI launches and partners

What Typewise has launched and who it works with on AI.

  • LaunchNova, the AI OperatorNova can draft the concierge configuration with the team, and its changes stay drafts until someone publishes them.
  • LaunchTypewise AI AgentThe Typewise AI Agent answers utility customers from approved information, explains bills using verified customer data, and can make configured account changes.
  • LaunchAI AgentThe concierge that customers talk to is the AI Agent.
  • LaunchAI OperatorNova, the AI Operator in Typewise, can draft configuration with administrators; its changes stay drafts until someone publishes them, and Nova never writes to customers.

Skills they ask for

Most frequent across open postings.

Tech stack

Frameworks
Astro
Analytics
Google Tag Manager
Google Analytics 4

Company facts

Founded
2019
Industry
Telephone Call Centers
Sector (NAICS)
Information
Peer
SupportYourApp
Social
LinkedIn · X

Similar companies

Companies in the same industry as Typewise that are hiring now.

Questions about Typewise

Is Typewise hiring?
As of October 31, 2026, Typewise has no open roles in the job sources Metaintro tracks.
Who are Typewise's customers?
Typewise names 30 customers, including Microsoft, Avolta, Superhuman, Iveco, and Y Combinator.
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