Skip to main content

First Due

Public Safety

First Due is re-Imagining fire & EMS records management through cutting-edge software designed to drive your entire operation through a single platform. Learn more.

Is First Due hiring?

Yes. As of November 4, 2026, First Due has 20 open roles on Metaintro. 12 were posted in the last 30 days.

Open roles

Newest first. Pay shown when the posting lists it.

Hiring pattern

How fast First Due is adding roles, and how they're set up.

New roles each monthRoles first posted in the month

1
2
12
0
AugustSeptemberOctoberNovember
November: 0 new roles.

Customers

All 30 companies First Due names as customers.

Customers hiring now1

Case studies12

  • Savannah River Site Fire Department
  • Fire Department of the City of New York
  • Fredericton Fire Department
  • Salem Fire Department
  • Cherry Grove Township Fire Department
  • Rogers Fire Department
  • Howard County Fire and Rescue
  • Anne Arundel County Fire Department
  • South Charleston Fire Department
  • CAL FIRE
  • Thomasville Fire Rescue
  • French River Fire Department

Other customers17

  • Natick Fire Department
  • City of Fairfax Fire Department
  • Hartsdale Fire Department
  • Santa Monica Fire Department
  • Milton Fire-Rescue Department
  • Great Falls Fire Rescue
  • Freeport Fire Department
  • Rochester Fire Department
  • York Area United Fire & Rescue
  • Texas City Fire Department
  • Reading Fire Department
  • River Forest
  • Cedar Hill Fire Protection District
  • Weymouth Fire Department
  • Town of Essex Fire Department
  • Roberts Park Fire Protection District
  • Truckee Meadows Fire Prevention Bureau

What their customers say

Quotes from people at First Due's customers.

“This year at the marathon we used unit tracking, to see where the incidents were on the map, which unit was close enough, and where they could transport from that location.”

Matt Mullen · Lieutenant · Natick Fire Department

“The great thing about First Due is their attention and consideration of the details that make departments unique. If we need to address something or want to do it, they always look into options to help us solve problems and streamline our processes.”

Micah Simons · Battalion Chief · Texas City Fire Department

“Through First Due, our regional partners are able to get across what's most important... and we can see the same for them.”

Andrew Vita · Assistant Chief of Operations · City of Fairfax Fire Department

“First Due has freed up my mental capacity as a boss. First Due has given us a jump start in every aspect of our decisions, that jumpstart is what saves lives.”

Doug Palmesi · Fire Captain · Hartsdale Fire Department

“Overall, we’ve had a great experience with First Due. It was nothing near an “off-the-shelf solution.” We’ve worked together in a true partnership-based relationship to set up an all-in-one software suite.”

Nulty · Captain · Santa Monica Fire Department
Show 14 more quotes

“Shift coverage used to take a week. Now? It takes 7 minutes.”

David Bochenek · Chief · River Forest

“I enjoy First Due so much. It's been such a pleasure setting up First Due for our company. It hasn't felt like I've done any work because it's so enjoyable. First Due has been a fantastic product for our captains and engineers who use scheduling daily. They've adapted to it with almost no training.”

Cynthia Baker · Administrative Assistant · Texas City Fire Department

“The relief of stress comes from knowing that the information is getting to the right people. We have a phenomenal crew of personnel who can accomplish anything when they have the right tools at their disposal, and First Due is one of those essential tools.”

Curvin Wolfgang · Battalion Chief · York Area United Fire & Rescue

“I'm able to design everything myself and easily put into the inspection what we feel is most important and keep out what's not.”

Trent Zulick · Lieutenant · Reading Fire Department

“I realized that without a modern Records Management System (RMS) with an accessible user interface, we wouldn’t be able to implement the improvements we needed.”

McMahon · Captain · Cedar Hill Fire Protection District

“Our day-to-day operation runs on First Due. We're using First Due for everything we do here in the department. We use it for all our incident reporting, EMS reporting, apparatus management, and fire prevention services.”

Mike McIntosh · Assistant Chief-Prevention · Great Falls Fire Rescue

“Many of our staff appreciate the convenience of having a one-stop shop instead of juggling calendars, different programs, and separate web pages. Now, they have everything they need in a centralized location– It's definitely a big win for efficiency and productivity.”

Chief Kerska · Fire Chief · Rochester Fire Department

“First Due knows the ins and outs of what we do, and it shows how they are constantly helping us optimize our suite.”

Lieutenant John Lombardo · Fire Alarm Superintendent · Weymouth Fire Department

“When you invest in technology like First Due, you can make data-driven decisions. Data enables us to confidently justify certain funding initiatives when we present to our City Council and leadership.”

Gabriel Benmoussa · Chief · Milton Fire-Rescue Department

“Firefighters hate two things: change and staying the same. But once our team started using First Due and saw what it could do—from scheduling to payroll to assets—the buy-in came naturally.”

Craig Snyder · Chief · City of Crystal Lake

“Overall, First Due has modernized our operation. Getting all our pre-plans forward has helped us tremendously.”

Adam LeFevre · Firefighter/Paramedic · Freeport Fire Department

““To this day, First Due provides us with the customer support that I haven’t seen in any other company.””

John Planas · Fire Marshal · Town of Essex Fire Department

““It was a relief to see that First Due is not only working but helping all of us learn and be safer and better at our job.””

Jeffrey Dees · Deputy Fire Chief · Roberts Park Fire Protection District

““First Due has been one of the easiest companies I have worked with, professionally and personally. “”

Brittany Lemon · Fire Captain · Truckee Meadows Fire Prevention Bureau

AI launches and partners

What First Due has launched and who it works with on AI.

  • LaunchAI Powered QA/QIFirst Due automatically reviews every ePCR against an agency’s current protocols with AI and provides structured feedback powered by AI.
  • LaunchAI-Powered DocumentationFirst Due offers AI-powered documentation to deliver faster, more accurate reports with minimal manual data entry.
  • LaunchFirst Due AICherry Grove uses First Due AI to strengthen ePCR accuracy, save reporting time, and reduce billing rejections.
  • LaunchScale Smarter FeedbackFirst Due provides structured feedback powered by AI for each report.

Skills they ask for

Most frequent across open postings.

Most requested skills

  • Communication
  • Microsoft 365

Tech stack

Libraries
Swiper
jQuery
Analytics
Google Tag Manager
Marketing
HubSpot
CDN
jsDelivr
Amazon CloudFront
CMS
Webflow
HubSpot CMS
Security
CookieYes
Frameworks
Spring

Company facts

Industry
Public Safety
Sector (NAICS)
Information
Peer
Motorola Solutions, Inc.

Roles by location

Where First Due is hiring. Pick a city to see its roles.

Similar companies

Companies in the same industry as First Due that are hiring now.

Questions about First Due

Is First Due hiring?
Yes. As of November 4, 2026, First Due has 20 open roles on Metaintro. 12 were posted in the last 30 days. The most are in Sales (7), Product/Project Management (4), and Developer (2).
Where is First Due hiring?
First Due is hiring in Only and Tennessee, United States, with the most open roles in Only.
Who are First Due's customers?
First Due names 30 customers, including City of Crystal Lake, Savannah River Site Fire Department, Fire Department of the City of New York, Fredericton Fire Department, and Salem Fire Department.
What skills does First Due look for?
Its open roles most often ask for Communication and Microsoft 365.
Return to navigation