UrbanPiper

“It’s been over 3 years with UrbanPiper. The support system is strong and prompt. It’s a robust product & can handle peak demand easily.”

“UrbanPiper is a great solution. We now manage multiple platforms from a single dashboard. This improved our efficiency.”

“We were able to build a very strong delivery brand and grow very fast in the delivery space  because we were able to latch on to the UrbanPiper platform...”

“The product dramatically simplifies operations and you get accurate data. Once you start using this tool, you can never go back.”

“UrbanPiper’s integrations, time-saving features, and efficient customer support have made them an indispensable tool for Malak Al Tawouk. The system is excellent, it’s very helpful, and facilitates key processes that help restaurants today.”

“With UrbanPiper coming in, menu sync/programming got automated with aggregators in real-time. It became so simple like opening your gmail!”

“We have opened 3 cities after we got Urbanpiper onboard, where we didn't even visit the kitchens till now, the kitchen are up and LIVE and running very smoothly because we have eyes on all the kitchens through our systems in place. Better be it in the hands of a player like UrbanPiper whom you can trust and run your tech capabilities.”

“The onboarding experience with UrbanPiper was certainly very smooth & we share a very cordial relationship with their team. They are always very approachable and I highly recommend them for their know-how on online integration & aggregation.”

“UrbanPiper has solved several of our issues through seamless integrations. Keep it up, team.”

“The mobile app UI built by UrbanPiper is really intuitive and user friendly. The customer checks in and checks out with the blink of any eye.”

“UrbanPiper helps in making your own teams happier. Your front of house team doesn’t have to manually enter orders in the till anymore, and instead focus on customer service. With the automations in place, the back of house teams, like the chefs, can now work in a more streamlined and efficient manner. Additionally, there wasn’t any disruption while making the shift to UrbanPiper, and the communication and support has been great throughout.”

“We've got everything that we've needed from UrbanPiper. The UrbanPiper team has been very responsive to our requests and very quick to solve any issues. Although our POS was complicated, the team put the effort in to get it working. We've been very happy with the service.”

“In the world of evolving technology platforms, UrbanPiper stands out. Their quick issue resolution and responsiveness are exceptional. Unlike many tech companies, they're readily accessible, turning collaboration into partnership.”

“UrbanPiper has solved many content related issues through seamless integrations. The team offers good support, whenever required. The account managers as well as the senior management, everyone is very humble, promising and supportive. You must give UrbanPiper a try especially if you have a food chain to manage your online orders across all outlets seamlessly.”

“I'm quite happy at the moment with UrbanPiper. I like the system, I like how it works. The support is great, and you guys are helping me get my business to the next level. The service provided is definitely a reason I would recommend UrbanPiper to any operators out there looking to grow their business”

“With UrbanPiper, the operations got smoother. Menu management is an amazing feature as it makes our lives a lot easier. The dashboard is also very user friendly. Finally, the account managers are very helpful & cooperative.”

“The consolidation of online orders through UrbanPiper's single dashboard simplified our kitchen operations significantly. We regained control over backend processes, ensuring a seamless experience for both dine-in and online customers. The platform's data-driven insights provided us with valuable information to make informed decisions and drive business growth. Throughout our journey, the UrbanPiper team has been a pillar of support, always available to address our needs and receptive to our feedback.”

“Offering menu integrations, the option to customize menus city wise, make changes, manage inventory - it is all very useful to the restaurant fraternity and we are very happy to associate with UrbanPiper. It has cracked one of the pain points for the restaurant fraternity and is doing a great job.”

“UrbanPiper is amazing. It has made business much more profitable. It has reduced cancellations and made operations hassle free. It has honestly given us a much stronger control over our operations with bare minimum interfaces. By enabling optimal utilization of resources, it has made life easy for our operations team, our finance team, for all of us at Wow! Momo to be honest.”

“Thanks to partners like UrbanPiper, we now have a unified view of our inventory, which makes managing multiple channels much easier and minimizes stockouts. The system has made our operations significantly simpler, offering visibility at all levels—from store managers and revenue managers to procurement teams—through a single platform.”

“UrbanPiper has been an invaluable partner. Their solution not only provided us with the tools to streamline our operations but also demonstrated exceptional customer service and understanding of our unique needs. With UrbanPiper, we have been able to focus more on delivering excellent quality food and enhancing our customer experience. We highly recommend UrbanPiper to any business looking for a reliable and customer-centric technology partner.”

“Operations have become very smooth after going live with UrbanPiper. Agents don’t have to manually punch orders anymore and menu management has become much easier with the ability to make changes in real-time”

“‘With the Reconciliation Tool, we feel confident in our numbers and comfortable with the process of verifying them. It all happens in one click - all we need to do is upload our reports and click a button. I truly believe that it is a great tool, reducing manual effort as well as manual error and giving us the confidence that we're getting paid correctly for the orders we have served.’”

“With UrbanPiper, all the orders come onto one screen and have helped our operations. We get access to centralised data which helps us make better decisions. It was a quick and easy integration and we don’t see any challenges moving forward”

“We have been with UrbanPiper since March 2021, before which we used to face a lot of challenges. We used to manually punch the orders into the POS, which led to a lot of delayed orders. In the peak time, used to spend about 10-15 minutes just punching orders. Now, with UrbanPiper, the orders flow into the system almost instantaneously.”