Web Manuals

““The fairly simple manual amendment would take most of the day, whereas now I did one last year where the regulator demanded a change to the manual before we could start a course that afternoon. I did a complete final revision in half an hour and sent it to him from the Airport departure lounge.””

““The real game changer is the editing. Being able to produce a complete revision of a controlled document in about half an hour rather than a day is a major advantage (…) Manual editing is the killer function because automating all of the tracking, the revisions, page numbering, and page dating just makes life so much easier. Those days of Word and having to manually edit the list of pages and all those things from the bad old days are in the past. It takes care of that.””

““It makes the editing, distribution, and control of documents so much easier.””

“Of course, the aviation industry has also seen a rapid digital transformation over the past few years, so learning in an environment that is fully digital also prepares our students for their futures as airline pilots. Nowadays, an airline cadet starting her/his career at an airline is expected to understand a complex regulatory documentation structure as well as handling it with the digital tools provided by the operators. With that in mind, Web Manuals not only helps us teach our students, but it becomes part of the training process itself.”

“Moving everything to Web Manuals means that all of our students – no matter if they are studying at the academy in a classroom or simulator, on the aircraft or preparing at home – can log into their training documentation through the Web Manuals Reader app or web-based reader interface and view all relevant documents in one place. There, they can make personalized annotations and participate in course content in a much more organized way. They are also instantly alerted when changes have been made, making the learning process more efficient and up-to-date.”

“Most of our students have grown up in a highly digitized world, and the rapidly changing technological landscape is altering the way they take in and process information. We saw a need to ensure we are adapting to the training needs of digital natives, and Web Manuals has been integral in helping us achieve that”

““If an FAA inspector comes in and says ‘How do you comply with x?’ we simply open the compliance library and it links to all the references in our manual for the given regulation. ””

““It allows you to take every regulation, or industry standard, and link it to the part of your manual that shows compliance.”

“For companies whose personnel do not have an existing level of expertise in making manual revisions, “I would recommend they take the onsite training that was provided to us and perhaps invest in having Web Manuals’ trainers stay an extra day and go through the process of editing and publishing a manual .””

“However, Web Manuals listened and has made great strides since then. They’ve now come up with a matrix that graphically depicts who has viewing and reminder rights, for example, and that helps tremendously.”

“Typically, it took a full eight hours with three people working on it to accomplish a revision change. Now, a revision change takes about three hours – if it’s a big one – and I can do that myself. So, we’ve gone from 24 man hours to three.”

“Having instant access to treatment protocols means our teams can focus on the patient, not paperwork”

“Web Manuals has been game-changing for us . Having everything in one place eliminates paper waste and makes it easier for our teams to access the latest documentation instantly.”

““Using Web Manuals provided a way to enhance the safety of our operation, keep up to date with new regulations, and save critical operational time. Having everything you need, right at your fingertips, at all times is just the best thing for our business””

““The most attractive element for us was that the company was very approachable. The staff was quite approachable but also very open (…) I like to highlight the human element there because I think that turned the balance even more because, you know, when we saw the approach, but also the commitment and the way the things were presented, nothing was oversold, there were no over-promises.””

““There’s so much you can do with the application. As soon as you go to ask for something, it’s put on a list and things happen and that’s a really nice thing.””

““We have quite a complex web of users outside of our organization that are able also to comment on the documents published for their use. And that process has proven to be really helpful, and especially easy.””

““Our roles required us to edit a lot of manuals so we spend quite a lot of time editing and also using the compliant modules. But we’re also users, we fly as a crew and we use it and it’s never been easier to find information for us, where in the past was really difficult and I really appreciate that, the easiness of use.””

““My favorite thing is the ability for the crews to immediately participate in the feedback loop. So if they are out on the line, and they experience maybe something where the procedure or what’s written down isn’t quite correct, or if there’s maybe what they deem is an error or something that needs an update, they can immediately respond to it in simply right on that page. And immediately we get that information and can make that change. The whole crew participates in their SOP or in that document as being theirs. And that’s a really powerful thing.””

““You want to put your compliance links in it, maybe you want to change the format that you give information to people. Certainly, the update process, who it goes to, make sure that it’s got an easy review all of our tools that we work with these days, they’re all digital on your phone, all of this information needs to go to be able to go both ways.””

““Our process was very cumbersome because we are required in our internal procedures to have a peer review process. It had to go back and forward in old traditional comments in a document and editing took longer, so we needed faster dissemination of information, but also an easier process for our for ourselves to manage.””

““The most attractive element for us was that the company was very approachable. The staff was quite approachable but also very open””

“We’ve had strong support and frequent communication from the Web Manuals team, which made the onboarding process run smoothly.”

“Switching to Web Manuals’ user-friendly and flexible system has enabled us to make administrative cost-savings while optimizing regulatory compliance and flight safety.”

““I’ve been using Web Manuals for three years now. I use it for different customers, and I don’t want to work without it anymore.””