WebEngage

“WebEngage Startup Program helped us achieve a 2X increase in added-to-cart conversions and 3X in initiated checkout conversions. The platform and expert support made it easy to create targeted campaigns and surveys that drove results. We’re excited to continue our partnership and drive even more growth for Grouu.”

“We have 1,200+ categories that naturally creates equivalent number of category specific user cohorts. For such large amounts of data, lead nurturing becomes very difficult, tedious and mostly unmanageable. WebEngage, through its attribute based retargeting options, made it easier to create unique User Journeys where user retention and sending recommendations became easier. As a marketer, platform based targeting available on WebEngage helped optimize spends and increase customer life-time value by up to 3X.”

“WebEngage has been instrumental in helping us scale our personalized engagement efforts across multiple touchpoints, improving both conversion rates and the learner experience without additional ad spend.”

“WebEngage has been a great complement to our growth strategy. It provides engagement and analytics on the same dashboard that has made things quite easier on the campaign management side. It’s USP is the Journey Designer module which allows you to design your engagement flow visually and can solve really complex use-cases.”

“WebEngage’s full-stack Retention Operating System has helped us to nudge users based on their actions and deliver highly customized user experiences via relevant and timely communication. This encourages the users to come back to our app and browse new inventories which are updated regularly. Our retention rate has improved by over 20% which is great! We always look forward to exploring new avenues.”

“The biggest pain-point which we removed using WebEngage, was by having a single platform through which we could create different types of lead generation forms and have a single repository for them. Trying different push messages, surveys which could be activated within minutes, made our work much easier. Moreover, the WebEngage journey designer helped us automate the lead nurturing process, significantly helping us cut back on repetitive tasks in the process.”

““WebEngage’s ability to deliver personalized, AI-driven video campaigns through WhatsApp helped us reconnect with users who had dropped off mid-booking. The real-time automation and data insights enabled us to significantly increase engagement and conversions, which was difficult to achieve with traditional marketing channels.””

“WebEngage has been a good growth partner and instrumental in improving our engagement with our users. Their Journey Designer module ties all the engagement channels together and helps us visually design our engagement across the user lifecycle. We are able to do a lot more experimentations with our campaigns and see positive results.”

“WebEngage helped us channelize our communication effectively with its Journey Designer. Using it we were able to create automated, multi-channel workflows that increased ROI on inbound traffic and reduced search drop offs across channels. Moreover, engagement with app audience as well as on the site via Web-Push, In-app communication proved to be a great asset for us. It has not only increased engagement time matrix but also affected overall business numbers and funnel optimization.”

“WebEngage has allowed us to engage customers through high-impact touchpoints. Rather than having a siloed CRM approach, it ties everything together on a single platform resulting in easier data acquisition and analytics, making WebEngage an irreplaceable tool in our martech stack.”

“We can simply create these segments using WebEngage. In the case of our international hotel partners, while creating a journey, we can configure that the communication should be triggered to a particular user in his specific time zone.”

“InGo-MMT was able to go live within 30 days with the support of WebEngage onboarding team.”

“If there is the right kind of collaboration between partners, and teamwork in delivering a solution – that’s where the magic gets created. And that has happened and worked with us and WebEngage. The entire customer success team has worked tirelessly with our teams to ensure that our problems are solved. And that kind of a close relationship and close collaboration is what we have enjoyed with WebEngage.”

“From flawless integration and priority support to logical product features and targeted cross-channel campaigns, WebEngage aided us in taking our lifecycle marketing campaigns to the next level. Our campaigns have constantly improved – they’re highly contextual, personalized, timely and effective!”

“We found a platform that provides accurate user data, simplifies the collating process, helps us create usable buyer personas and journeys, and has most features that an online beauty brand (like our) needs. The cohorts and journey builder features, especially, impressed us.”

“WebEngage has helped us deliver a smooth learning experience to users on our platform and has played an instrumental role in our user engagement activities. Customer Success and Support teams at WebEngage have been proactive in solving our challenges and coming up with new ideas to boost our platform engagement.”

“WebEngage has not only helped us increase our conversion rate by allowing us great flexibility with on-site personalization, but has also been instrumental in setting up our repeat charter through it’s Journey’s features. It has helped us increase the communication frequency to various segments by automating a lot of manual tasks and has also led to improvement in our repeat cohorts.”

“WebEngage plays a significant role in our growth journey. We are able to drive repeat purchases, increase AOV, and directly impact our business’s bottom line in a flooded babycare products category. The drop-off campaigns have proved to be a game-changer for us, driving an uplift of over 120% in the number of orders placed. The Customer Success and Support teams at WebEngage have always been a message away to solve our challenges and answer any queries we might have.”

“We’ve learned and grown with WebEngage tremendously. My team is able to come up with answers quickly and, this has revolutionized the way we work. The cart abandonment program got us a whopping 11.57% conversion rate. Within a short span of time, we’ve been able to get our campaigns out of the door and scale our marketing initiatives the way we want to.”

“With the WebEngage Startup Program, we’ve quickly chased our north-star metric – a holistic user experience. Giving us the growth spurt we wanted, WebEngage has been instrumental in helping us experiment and optimize data across channels.”

“We wanted CRM to become a stronger growth lever for Laverne, with better use of customer data, clearer segmentation, and more relevant engagement. WebEngage gave us the foundation to move toward a more structured, data-driven approach and understand the impact CRM was creating across the customer journey.”

“Implementing marketing automation with WebEngage enabled us to build more effective communication with our users and achieve sustainable growth in sales and user engagement through data-driven decision-making.”

“Our journey with WebEngage has been influential in helping us learn the nuances of omnichannel user retention. Today we understand our users better and create engagement campaigns for various user segments. And the Customer Support and Success teams at WebEngage have helped us proactively achieve great results.”

“WebEngage made our engagement predictable and meaningful. The automation, segmentation, and funnel visibility helped us understand patient behaviour deeply and act quickly. It’s improved every major KPI we track.”

“Being able to plug in different entities, products and channels, analyze, and act upon the results  from one single dashboard significantly improved our productivity and efficiency. Owing to WebEngage’s unique and flexible onboarding, we were successful in using the dashboard more for a lot of product based communication, besides business and sales-marketing.”