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Enterprise FAQ

Quick answers to the questions organizations ask most before starting with Metaintro, from pilots and pricing to data and security.

Enterprise

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Getting Started

What does it cost to try Metaintro?

Pilots are free for 90 days and end automatically. There is no charge and nothing to cancel.

How long does setup take?

Most organizations are up and running the same day, and within a few days at most.

Are you a staffing agency?

No. Metaintro is software your staff use to match members with real openings and track their progress. We do not place people or take a fee from employers.

Does Metaintro connect to our case management system?

We scope integrations with each organization. Tell our sales team which system you use, and we will scope an integration with you. Most teams start by adding members directly in Metaintro.

Data and Security

Is our data used to train AI?

No. Your organization's data is never used to train or improve any AI model.

Is Metaintro SOC 2 certified?

Yes, SOC 2 Type II. The report is available under NDA.

Do you support single sign-on?

Yes, through SAML 2.0 or OIDC, including Microsoft 365, Azure AD and Google.

Who on our team can see a member's information?

It depends on their role. Managers and admins see everyone. Counselors and case managers see only the members assigned to them.

What happens to our data when the pilot ends?

You have 30 days to export it. We then delete it and can give you written confirmation.

What to do next

Need Help?

Have a question that is not here? Email support@metaintro.com.

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