Get the Full Story Before You Call
Members talk to the Metaintro career agent about job searches, skill gaps and getting job-ready. Reading their threads means you pick up where they left off instead of starting over.
Step 1: Find the Thread
Open the member from the Dashboard and select the Threads tab. Each thread shows:
- A title, usually the member's first question.
- A topic tag such as Job search, Skill gap or Readiness.
- How many messages it has and when it was last active.
- How many jobs were matched and whether a resume is attached.
Use Filter by to narrow the list.
Step 2: Read the Conversation
Select a thread to open it. The member's messages and the career agent's replies appear in order.
Step 3: See Who Is Involved
On the right, Participants shows the member, the Metaintro career agent, anyone from your team and any friends, family or advisors. Notes and Jobs tabs show notes and jobs linked to the thread.
Reading AI Replies With Care
The career agent is there to help, but it does not get the last word. Its replies can be wrong and can reflect bias that exists in the job market. Check anything important against what you know about the member.
Frequently Asked Questions
Does reading a thread notify the member?
Reading does not add you to the conversation. You only take part when you select Join Conversation.
Where do I see threads across my whole caseload?
Select Threads in the left-hand menu.
Can I reply?
Yes. Select Join Conversation, and your reply will be visible to the member.
What to do next
Need Help?
If a thread will not open, email support@metaintro.com.