Welcome, Admin
Your organization profile is the first thing people see when they are invited into Metaintro, so a few minutes here pays off for every member and staff member who joins after you. This guide walks through each field on the General settings page.
Step 1: Open Your General Settings
Select Settings in the left-hand menu. You land on the General tab, which holds your organization's basic details.
Step 2: Fill In General Information
Under General Information you will find:
- Organization name: the name members and staff see across the platform.
- Organization slug: the short name used in your web address. It can only contain lowercase letters, numbers and hyphens.
- Description: a short summary of your organization.
- Website: shown on your login page, and your logo links to it.
- Invitation message: sent in the invitation email, before a member accepts.
Select Save Changes when you are done.
Step 3: Set Your Organization Defaults
Under Organization defaults, choose your Country and Default language, then select Save Defaults. Country controls which message channels are available to your team. Language controls the default replies and approved message templates.
Step 4: Add a Welcome Email (Optional)
Further down the page, you can turn on a welcome email. It is sent after a member accepts their invitation. Your message needs at least 100 characters before it can be switched on, and it supports simple formatting like bold, italics, lists and links. Select Save Changes to keep it.
Frequently Asked Questions
Can I change my organization slug later?
The slug is an editable field on the General tab. Because it is part of your web address, email support@metaintro.com before changing it if you have already shared links with members.
What is the difference between the invitation message and the welcome email?
The invitation message goes out before a member accepts. The welcome email goes out after they accept.
Why can't I turn on the welcome email?
The message needs to be at least 100 characters long. Once it reaches that length, the option switches on.
What to do next
Need Help?
If anything on this page does not look the way it is described here, email us at support@metaintro.com and we will help you get set up.