AppSignal

“What actually made us a long-term customer is that the things we needed worked smoothly from day one and the overall stability of the product. We require all of our projects to keep up to date with dependencies. There were so many releases of AppSignal, and I don't remember any time that an AppSignal release broke something. It's very stable. And this is something that I value as well because I can't be facing problems.”

“In the beginning, when we were trying to figure out observability, AppSignal was very low cost. By “cost” I mean the “cost in the sense of setup”. We didn’t have to code a lot of stuff, or change our architecture. We simply inserted AppSignal and got our dashboards. There’s a lot of value in this approach. There was no clutter.”

“If a regression slips through production, it's going to cause a lot of damage because of our non-traditional usage pattern. This is where AppSignal comes into play. We have a very small team, and proactive monitoring is a necessity. The key aspect for me is the fact that AppSignal is going to alert me through Slack when something is going wrong.”

“It's always nicer to use one tool instead of two for very similar purposes. If you are trying to figure out the reason for something not working, AppSignal performs really well. Sometimes you get an exception that shows you the root of the issue, but sometimes you don't, so you need to be able to correlate different things.”

“What separated AppSignal from all other monitoring providers was its deep integration with Rails . We were given the ability to look into specific actions and deduce that, for example, a database call was a major reason for an app slowing down. I can check which actions produce errors - for example, whether something is going on in one of the PostgreSQL dashboards that could explain why the database is slow.”

“The installation process is straightforward and won't take much of your time. Then, you'll quickly realize it provides all the insights and tools necessary for maintaining and optimizing your application with minimal effort.”

“If you're considering or hesitant about trying AppSignal, I'd highly encourage you to give it a shot.”

“This early detection allowed us to implement a quick fix, minimizing disruptions. AppSignal's real-time alerts and detailed diagnostics have enabled us to swiftly address issues, maintaining our service's reliability and performance.”

“They play a vital role in managing the background tasks that are essential for downloading notebooks every day—a core function of our platform.”

“Deploy markers not only enable us to see if a bug or issue arises after a new deployment but also indicate the specific commit. This functionality helps us swiftly pinpoint and resolve any deployment-related problems, ensuring our application's stability and saving us time.”

“This broader analysis helps us optimize our application's performance and ensure a smooth user experience.”

“These critical metrics provide immediate insights into the health of our system, allowing us to respond promptly to any issues that arise.”

“AppSignal is integral to track errors and uptime to ensure our application's reliability and availability.”

“Beyond its ease of use, AppSignal's comprehensive suite of monitoring and analytics features provided us with deep insights into our application's performance and health.”

“Integrating AppSignal into our projects was a seamless process. From the moment we began, the process was intuitive, with clear instructions and supportive documentation guiding us through the simple steps.”

“I used to nearly dread going into New Relic, whereas AppSignal is friendlier. It's like a companion to you, you want to put your arm around it. That's my impression of it anyway.”

“With AppSignal I can point them to an app and go, "Here there's an error," and I don't have to worry about them using it. Whereas with Datadog or New Relic, I definitely would have to handhold them. That's a big advantage for us.”

“Say we released a new feature. We can put in a marker to say, "This happened at this point, and that's across everything," which is really nice.”

“I look at the longer-running issues in AppSignal. For example, whether we're progressively slowing down over the course of a month. Maybe we've had a ton of new users, and we need to scale the app.”

“We have looked at other stuff since we've been using AppSignal, but we've never had reason to change. It does everything we need it to do. Datadog is more complicated, you almost need to go on a training course before you use it. Whereas with AppSignal you don't. Everything you need is right in front of you, and you don't feel like you're bewildered by all this. There's no information overload in it.”

“I love the fact that you have the "Okay, what happened here?" button on the dashboard I can click on. Then, you can sort of drill down into the next page and see all the queries. From there, you can figure out which transactions were happening and which one's taking a bit longer. The fact that I can just go bang, bang, bang, drill down three, four levels deep, right down to the database query, that is just superb.”