Duck Creek

“The combination of the full-scale functionality of the Duck Creek Suite and its ability to offer these capabilities as a cloud solution makes Duck Creek the ideal business partner for this highly strategic initiative.”

““AIG 200 is a multi-year, enterprise-wide effort focused on the long-term strategic positioning of AIG,” said Peter Zaffino, AIG’s President & Global Chief Operating Officer. “Duck Creek’s SaaS cloud solution is a core component of the enabling technology we are deploying to support our global underwriting platform. Specifically, it will allow us to achieve the new digital experience we want for our customers and distribution partners, drive enhanced data insights to support underwriting excellence, and improve the efficiency of our operations.””

“To continue our relentless pursuit of excellence and sustain our profitable growth objectives, we need technology that can meet the expectations of customers and agents and enable a progressive work environment for our associates. We selected Duck Creek because of their proven expertise, successful implementations and future-directed approach to insurance solutions.”

“Given that many of our core technologies are now handled by Duck Creek, we can focus on the ever-growing needs of the business. There's alway new demands, so we can now use all our capacity to focus on that, and not the technology aspects.”

“When we think about successful loss control outcomes at AF Group, we experienced around 20% reduction in claims frequency. That's a big impact on the bottom line, and that's a lot of lives changed”

“The APIs and system configurability make the loss control data mineable, robust, and easy to report on with the help of power BI dashboard.”

“It's easy for me to recommend RCT to other similar functions like loss control. What stands out is the responsiveness of the RCT people. If we have an issue or a problem, we have people we can call, and they make our life easy.”

“There's a ton of value in the standalone implementation of the loss control platform. It improved speed to market and demonstrate value to our stakeholders faster.”

“Duck Creek is further along than the competitors as far as being cloud native. They helped us facilitate that core— policy, billing, claims, distribution—and accelerate our abilities in those core functions. I think that's why we were able to work together so well.”

“We took an old insurance company that had very little market share and transformed what was a creaky, very manual, analog system and architecture into a very advanced digital platform within six months. Duck Creek was a key factor in this.”

“Our partnership with Duck Creek has allowed Utica to modernize our data architecture, and it’s been a game- changer for creating value for our customers, agents, and employees with actionable business intelligence. Working with Duck Creek was a no-brainer because they enabled the speed to market and agility needed to meet business needs.”

“Our partnership with LTIMindtree and Duck Creek led to the launch of our a direct-to-consumer channel for personal lines homeowners’ products, allowing for a true multi-channel experience for our customers. By accelerating our digital transformation efforts, with help from experienced partners like LTIMindtree and Duck Creek, we can adapt more quickly and bring innovation to our customers.”

“We designed our E&S product utilizing Duck Creek’s multi-level inheritance model, leveraging its Commercial Lines templates for Admitted Lines using ISO templates, forms, rules, rating, and UI design. This approach has enhanced our system’s flexibility and future-proofed it for when we decide to transition our Admitted Lines to the Duck Creek platform with minimal changes and in a shorter duration.”

“Duck Creek’s cloud-native SaaS will help reduce our data center footprint whilst improving scalability and availability. It will simplify regulatory compliance thanks to the platform’s security that’s been built for the Australian context. The fortnightly silent updates through active delivery will eliminate disruptive upgrades and costly downtime. This means we can focus more on delivering coverage, confidence, value and greater member experiences, and focus less on technology,”

“We’re excited to welcome Duck Creek as our core insurance technology partner for our personal and motor insurance products. As South Australia’s largest personal lines insurer, our members’ needs and expectations are continually evolving, and we require a more flexible, nimble and sustainable insurance delivery platform. We’ve found this with Duck Creek Technologies. Their future-proof SaaS core insurance delivery technology will help us unlock efficiencies and uplift our staff and members’ experiences now, and into the future.”

““The increase in automation will improve productivity and keep costs low for members, whilst freeing up our dedicated team of staff to continue to provide the personalised guidance and care that our members need.””

““Apart from enabling growth in membership, the program will allow the agility to create new services that support members’ everchanging needs, enable access to data that gives us enhanced ability to capture opportunities and proactively manage risk,””

““Transforming our technological capability through our partnership with Duck Creek will significantly enhance our ability to deliver on our purpose of supporting and protecting members whilst promoting good medical practice, leading to a successful and sustainable future,””

“We were looking for a platform that would be able to provide “one source of truth” for reinsurance calculations throughout QBE – for both ceded and assumed reinsurance. We also felt that Duck Creek Technologies were a good fit for QBE and that we would be able to work well with them.”

“They needed software that would prepare the cumbersome year end Schedule F report of reinsurance required by our state regulators. Duck Creek Reinsurance was the clear choice for us. They have a modern platform and a track record for agile, rapid implementation.”

“Duck Creek Reinsurance offered an off-the-shelf hosted system that was configurable to meet the majority of our requirements. Duck Creek’s team was willing to partner with us to meet several of our key requirements. And Duck Creek Reinsurance offered an excellent user interface and experience.”

“Duck Creek’s OnDemand solution enabled us to create innovative product offerings and hyper-personalized services to our customers. With a future-ready tech stack, HDFC ERGO is now well-prepared to scale its offerings and market reach without expanding its physical footprint, in line with its commitment to propel financial inclusion in the country and reach the last mile.”

“The system is easy to configure and quick to implement. As our business evolves, we have the flexibility to make changes quickly without having to involve developers”

“The system is extremely intuitive to use, and the RCT team is very helpful and fast to respond to our needs.”

“Since we moved to Duck Creek Loss Control things have been running faster & better, and any updates or patches are done in basically real time.”