Noction

“Given the hard work we have been doing throughout the years, we have been a bit skeptical regards to what the platform can deliver. As soon as we began testing it, we realized that complex route optimization as we knew it, was no longer required and that was quite impressive.”

“As soon as we began testing it, we realized that complex route optimization as we knew it, was no longer required and that was quite impressive.”

““So, the only time when your network team needs to do anything is when they want to perform highend optimization or work on other really challenging tasks – the reason why network professionals are in the field. The Noction box will take care of the rest by automating all the heavy groundwork that clients often complain about.””

““It’s impossible to have a human being constantly checking the Internet for black holes, network issues and misconfigurations. BGP is great but it breaks. So, having Noction IRP in place is like having a network administrator whose sole job and existence is to make sure the Internet is working and to adjust routes so that your clients can get to the destination without having to submit a support ticket””

““Many people love the Command Line Interface, while the reason I insisted to have IRP in place was the web interface. We needed something that would serve as an easy, safe and user-friendly layer between the engineer and the router.””

““It happens that I just tell Noction that we would love to have a specific feature available in IRP and then within a few months, weeks, in some cases almost even days the feature will be there, or at least a test version of it will be in place.””

““Beside making our engineers more efficient, Noction IRP improves our customers’ experience, who are now receiving a resolution faster or even before they are affected by the issue.””

“IRP freed our engineers. When normally they would be reactively troubleshooting problems, we can fully rely on IRP to diagnose and quickly find solutions to any routing issues. Beside making our engineers more efficient, the platform improves our customers’ experience, who are now receiving a resolution faster or even before they are affected by the issue.”

“IRP provides us the ability to manage our traffic usage based on our ISP billing arrangements. We are able to keep our commits tight, meaning that we avoid overages that could eventually get passed onto the customer.”

“Noction provides a software solution, therefore we avoided the burden of hardware deployment. Our IRP instance is currently running in a virtual environment, which is considerably easier to deploy and operate; and what’s most important – our customers are getting a better experience with IRP than they ever had before”

“We had an Internap FCP previously and we are familiar with Intelligent Routing as a concept, but Noction IRP is much more intuitive and transparent, it’s easier to work with and it seems more flexible that what we were getting from FCP.”

“With Noction IRP we are able to ensure that our network performs at its full capacity by routing traffic across best possible paths while having minimum engineering input.”

“We were pleasantly surprised at how straightforward the NFA deployment process was. The instructions were clear and easy to follow, and the entire setup was completed in no time.”

“Noction’s support team is very receptive to our requests. It’s more like a partnership where the company actually takes into consideration the feedback and input we give as a customer.”

“Noction IRP mitigates network anomalies in advance making sure that they do not become issues for our customers. As a result, we receive less customer complaints and that is the reason we can keep such low customer churn rates.”

“When customer complaints come in, it takes a substantial amount of time for our network team to analyze the problem, find the best solution and then apply it to solve the problem. With Noction IRP we’ve eliminated the need of hiring any additional network engineers for a substantial period of time, simply because a lot of the tasks that our engineers have been performing on a day-to-day basis are now taken care of by the IRP platform,”

“The number one goal for us is improving the general quality of the service, and thus increasing customer satisfaction. Even though networking has become a small cost in comparison to a lot of the other factors in what we do, it’s still one of the components that leads to most of the customer complaints. Noction IRP mitigates network anomalies in advance, making sure that they do not become issues for our customers. As a result, we get fewer customer complaints, and that is the reason we can keep such low customer churn rates,”

“There was a recent problem with a provider that had local issues with their network hardware in Chicago. IRP rerouted the majority of traffic away from the affected route. Therefore, even though there was a major issue with that specific carrier, most of our customers didn’t notice it. It was much easier for us to avoid any potential issues in future once we were aware of the problems and were able to notify the carrier. It definitely saved time and made the process much smoother on our side.”

“We’ve been able to utilize more of the commit with this provider than we ever were before and our estimations showed that it reduces our overages by thousands of dollars every month.”

“IRP is making the decisions more efficiently; we see a lot more traffic being continuously rerouted than we did previously and it performs better at maintaining overall commit levels with our transit providers,”

“Since implementing the Noction solution, our customers have benefited from increased traffic performance by minimizing latency and packet loss. We are proud to partner with such an innovative provider like Noction, enables OFFSITE to deliver dedicated and reliable internet connectivity with no oversubscription, no route discrimination and zero single points of failure.”

“We are extremely impressed with the IRP performance. FOCUS Broadband is dedicated to excellence in customer service and providing communications services that add value to the lives of our customers and the communities we serve. Noction IRP helps us support this mission statement and is now an important basis of our network’s utmost performance.”

“From start to finish, Noction’s support team has been excellent to work with. They’ve been really responsive and knowledgeable, demonstrating a genuine desire to help guide us through every step of the product deployment process. IRP is saving us man hours and is providing a peace of mind, knowing that our Internet links are not getting saturated, with traffic being distributed across all our links as improvements are being made. This of course impacts the performance that our customers see.”

“Everstream has realized considerable value from our Noction IRP deployment. Delivering a customer experience that meets our high standards requires a robust toolset, and we’re pleased to count IRP among those value-added tools,”

“DQE is known for creating custom network solutions tailored for individual business demands, while utilizing effective and efficient network administration practices. Noction IRP is helping DQE optimize our commodity Internet upstreams, while at the same time, provide a custom route optimization solution for the Internet2 private partial peer for our client“”