ServiceTitan

“ServiceTitan has changed the way we do business. From the techs and installers to our office staff, everyone is FULLY connected and able to serve our clients without the previous headaches of trying to make several different programs work together. The dispatch text and technician tracking features are a big hit with our clients too!”

“ServiceTitan's dispatching function is the biggest, coolest thing about it. We're really big on getting the right guy to the right job and its tough to do without the right tools. That wouldn't be possible without ServiceTitan.”

“I am impressed with the speed and the open level of communication that ServiceTitan keeps as its standard. I also really appreciate the constant updates on new software features and improvements.”

“ServiceTitan helped grow my sales by 70%. We’re on pace to surpass $52M due to ServiceTitan’s tracking and automation, and we’re not letting up.”

“I can’t believe how hard we had to work before ServiceTitan, and with less positive results. The ability to customize many aspects of the software with forms and alerts has helped tremendously.”

“I couldn't have grown 87% last year without ServiceTitan. I wouldn't even consider another software company.”

“I simply open a job ticket through the internet and they all do a really great job working me through the issue. I’m really in touch with ServiceTitan as much as I want to be — they are always there if I need them. Hats off to Eric and Dalena — I must have spoken to them 75 times when we first got started because I was nervous and they made it worry free for me.”

“Service has been top-notch, and ServiceTitan’s follow-through is fantastic. Honestly, it’s the first time that a dispatching system has gone into detail with any and all questions we ask. Y’all even take the extra step and call me back if you think I don’t completely understand what you’re saying — it helps A LOT.”

“We’ve nearly doubled revenue since we began using ServiceTitan. It’s simply one of the smartest decisions I’ve ever made.”

“ServiceTitan is very intutive to use. It's a great tool and probably one of the best things I've invested in.”

“George dedicated his life to helping his peers in the industry, and ServiceTitan is building the product that this industry deserves.”

“Since signing on with ServiceTitan, not only have we grown the bottom line of the company but we’ve also been able to do things like transform the culture of this place and really scale our business to take us into the next 20 years of Rainforest Plumbing and Air.”

“ServiceTitan is the best solution. We went from doing $16 million to this year doing just under $20 million. On profitability, we were averaging about 8% net contribution, and this year we’ll be around 13% net contribution.”

“We went to ServiceTitan because we needed software that could underpin our growth across plumbing, HVAC, electrical, and roofing.””

““[ServiceTitan has] freed us up from having to do mundane data entry tasks to actually go be a human.””

“I don't think a lot of contractors know how much opportunity they're missing without these tools … [The booking rate] has been 100% today all day long.””

“Since implementing the Max Package, we’ve seen the highest revenue month in our company’s history. Without the structure and support it would’ve been difficult to focus and optimize across all the Pro Products.”

“The human still has to step in here—but it's the human using the AI who's going to replace everybody.”

“The best thing is that it’s one company. If we went outside of ServiceTitan and something went wrong, it becomes, ‘Is it this company's issue, or is it that company's issue?”

““[Lucy, our AI Virtual Agent] didn't take away jobs—she actually enhanced the experience for our clients and enhanced our call center. They're no longer drowning. They're able to give that customer service that's really needed.””

“The first thing I did (was bring) ServiceTitan over immediately because I know the positive impact it has on the organization in regards to measuring everything.”

“It’s great to see who in the field has the highest performance, in terms of billable hours to revenue. [With ServiceTitan] you’re billing for parts they’re using on-site. It can be the difference between being profitable and not.”

“For operators serious about growth, you need tools that scale with you. ServiceTitan gives real-time visibility and operational consistency across entities.”

“When we got into ServiceTitan and started seeing all the features, I was like, ‘Why didn't I have this 20 years ago?’”

“Those daily KPIs actually unlock what is possible, and you see brands start to chase that and then meet and exceed that.””