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Shelf

IT System Custom Software Development

The only agentic AI solution that builds an AI Data Model of your business — so AI agents can reason, act, and scale with precision.

Hiring now

6open roles−14%vs last week

Is Shelf hiring?

Yes. As of November 5, 2026, Shelf has 6 open roles on Metaintro. 7 were posted in the last 30 days.

Open roles

Newest first. Pay shown when the posting lists it.

Hiring pattern

How fast Shelf is adding roles, and how they're set up.

New roles each monthRoles first posted in the month

1
0
7
0
AugustSeptemberOctoberNovember
November: 0 new roles.

Customers

All 6 companies Shelf names as customers.

Customers hiring now4

Other customers2

  • UPCIC
  • Viking Assistance Group

What their customers say

Quotes from people at Shelf's customers.

“Shelf is knowledge retrieval and management as it should be. Search Copilot has significantly reduced time spent by our agents looking for answers. It’s content Intelligence features helps us ensure the information retrieved is relevant and accurate.”

Sean Gaynor · UPCIC

“I have been using Shelf for a long time and I am extremely impressed… The product greatly reduces time and improves efficiency because there is no confusion about outdated or incorrect material.”

Vincent Lee · Granite Telecommunications

“Shelf has provided us with a best-in-class solution to our knowledge needs. Shelf is easy to use for both our advisors and administrators, and we’ve seen improvements in a number of metrics since implementation.”

Brandon Dudley · Roku

““Building anew and transforming how people work inevitably has its challenges no matter where you work, but Shelf is so easy and effective, it’s getting a lot of attention across our company”.”

OPEX

““99.999% of the time, when I look for something in Shelf—I find it . If I can’t find it – it’s just not there yet.””

OPEX
Show 6 more quotes

““It was truly and honestly the easiest implementation of anything that I’ve ever experienced in my entire career. We signed, got an email, and before we knew it, everything was done.””

OPEX

““We’ve had great success with Shelf and our tech support team, and we can’t wait to make it more widely available down the line.””

Brian Smyth · OPEX Technical Support Manager. · OPEX

““It was difficult to find the perfect knowledge management system. Our team searched high and low and found many knowledge bases, but none of them were different, and that’s what I was looking for.””

Lead Project Manager · Viking

““It was an “A-ha! moment” for the company; not only were we able to achieve a single system feel, but we were able to leverage Shelf’s information architecture and unique search capabilities to proactively push relevant results to our CSRs.””

Eric Hepburn · Viking

““We went from a process where CSRs had to navigate through endless folders, to answers automatically being presented in real-time. It was transformational for our customer support. Now our CSRs just do the work that they’d normally do, and almost magically, answers appear on the sidebar of our CRM.””

Eric Hepburn · Chief Operating Officer (COO) · Viking

““Shelf’s solution was transformational for our customer support. Now, our CSRs do the work that they normally do, and almost magically, answers appear on the sidebar of our CRM.””

Eric Hepburn · Chief Operating Officer · Viking Assistance Group

AI launches and partners

What Shelf has launched and who it works with on AI.

  • LaunchAI Knowledge ManagementShelf supports knowledge-management requirements and extends governed knowledge into the AI era.
  • LaunchEnterprise search, copilots, AI agents, automationShelf’s foundation powers enterprise search, copilots, AI agents, automation, and AI-native applications.
  • LaunchKnowledge and data foundationShelf provides the knowledge and data foundation enterprises need to make AI work reliably and accurately.
  • LaunchCortex as a ServiceCortex as a Service is for teams that want Cortex beneath an application or AI experience layer they already own.

Skills they ask for

Most frequent across open postings.

Most requested skills

  • TypeScript

Tech stack

CMS
WordPress
Analytics
Google Tag Manager
CDN
jsDelivr
Security
Iubenda
Marketing
Salesforce Pardot

Company facts

Founded
2019
Industry
IT System Custom Software Development
Sector (NAICS)
Information
Peer
AgileEngine
Website
shelf.io
Social
LinkedIn · X · YouTube

Roles by location

Where Shelf is hiring. Pick a city to see its roles.

Similar companies

Companies in the same industry as Shelf that are hiring now.

Questions about Shelf

Is Shelf hiring?
Yes. As of November 5, 2026, Shelf has 6 open roles on Metaintro. 7 were posted in the last 30 days. The most are in Developer (4), Product/Project Management (1), and Sales (1).
Where is Shelf hiring?
Shelf is hiring in Warsaw and New York, with the most open roles in Warsaw.
Who are Shelf's customers?
Shelf names 6 customers, including Viking, Roku, OPEX, Granite Telecommunications, and UPCIC.
What skills does Shelf look for?
Its open roles most often ask for TypeScript.
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