LayoffAustralia
Cuts 120 jobs
Commonwealth Bank of Australia is cutting another 120 roles in an AI-linked restructuring, on top of earlier reductions. Back-office, contact-center and support teams were hit hardest.
Layoffs Tracker
Commonwealth Bank of Australia Layoffs 2026: 120 Jobs Cut
Latest announcement (Apr 23, 2026): Commonwealth Bank of Australia is cutting another 120 roles in an AI-linked restructuring, on top of earlier reductions. Back-office, contact-center and support teams were hit hardest. Locations named: Australia. The tracker lists 2 announcements for Commonwealth Bank of Australia since 2025, with 165 jobs reported affected. Our coverage: Commonwealth Bank Cuts 120 More Jobs as AI Reshapes Australian Banking
Last updated Oct 2, 2026
Commonwealth Bank of Australia at a glance
- Announcements tracked
- 2
- Jobs affected (reported)
- 165
- Layoffs
- 2
- Store closures
- 0
- Return-to-office mandates
- 0
Jobs affected are as reported by each source, summed over the 2 of 2 announcements that state a number.
Latest announcement
| Year | Jobs reported | Announcements |
|---|---|---|
| 2025 | 45 | 1 |
| 2026 | 120 | 1 |
2026
1 announcement · 120 jobs reported affected
2025
1 announcement · 45 jobs reported affected
LayoffAustralia
Cuts 45 jobs
CBA cut 45 call center jobs after rolling out an AI customer service chatbot.
- Our coverage: AI Chatbots Cut Bank Jobs
Data and archives
Free to reuse with attribution to Metaintro
Every published announcement, all years, one row per event. Column names are stable, and jobs affected are blank where no source states a number.
Jobs affected are counted only when a source states a number; “Not stated” means none was disclosed. Methodology, sources and how to cite
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